An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.As we continue to expand, we’re excited to open our doors for a Administration Lead to join our team based full time at our Spennymoor plant.
The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.
Key role focusManaging the whole administration of customer order from point of order placement to clean submittal to billingAnalysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requestsWorking towards Service Level Agreements and ROI standardsReviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficienciesMaintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internallyManaging inventory of office consumables and lead on office initiatives to maintain standardsSupport and attend Customer VisitsConstantly look for new ways to better/improve the current administrative process
Candidate Profile~2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)~ Strong knowledge of administrative process and procedures~ Intermediate to Advance with computer systems (Microsoft office suite, etc.)~ Strong communication skills both written and verbal~ Proven experience in improving processes and procedures~ A positive “can-do” attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind~ Ability to react positively with sudden and unexpected changes in demand~ Strong attention to detail, all work accurate and performed to a high standard~ Excellent organisational skills…