Customer Success Manager

Customer Success Manager | £60,000 + Benefits | London (Hybrid)

Here at Burns Sheehan, we have exclusively partnered with a high-growth FinTech firm transforming how financial professionals use technology. They’re hiring their first Customer Success Manager to take full ownership of customer onboarding, adoption, and engagement.

The Role:

As the Customer Success Manager , you will help lead product demos, provide training, and ensure clients maximise the platform’s value. This is a hands-on role where you'll shape the Customer Success function from the ground up.

Key Responsibilities:

• 2–5 years’ experience in B2B Client Success, ideally in FinTech or Financial Markets or working with SaaS products
• Strong communicator who builds trust with clients
• Technically curious and comfortable explaining workflows
• Ready to make an impact in a growing company

Sound interesting? Fell free to Apply now!

Customer Success Manager | £60,000 + Benefits | London (Hybrid)

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